Our patented RAPP (Roof Asset Protection Program) gives you the ability to manage your warranted roofs across the entire company from one office! Through our patented program, we will help you manage your customers’ roof assets and greatly reduce your financial risk.

Here’s What Our Program Provides to You:

1. You get RAPP with every new roof warranty: Every new roof warranty issued by you (the manufacturer), will include a built in RAPP setup. This is set in place by your field inspectors upon final inspection before issuance of the warranty. A RAPP warning sign and placard is placed at the access to the roof. Your field inspector will sign in to the RAPP online portal from the physical site, launch the program, and be recorded in the manufacturer’s portal. 

2. Your own portal: RAPP llc will set up a factory RAPP portal for tracking all newly issued warranties. We will train your factory employees on how to properly use the portal.

3. Leak documentation for the length of the warranty: All leak calls or portal reports of leaks will come through the portal to you. Even if the leak is called in to you, your employee will record the call into the portal, creating a documented report for every leak for the length of the warranty.

4. Control of contractors: The manufacturer’s RAPP correspondent will then call or email a manufacturer certified contractor to investigate the leak call. The RAPP correspondent will evaluate the report already created in the RAPP portal to see when it last rained, or any other roof activity reported through the portal. 

5. RAPP approved contractors: RAPP will train (via video) the manufacturers’ approved contractors on how to use the portal. They will be educated on procedures, such as signing in and out of the job, and providing all pertinent information to access the leak situation. If the contractor is non-compliant, you may refuse to pay them for their services. (Forced compliance=control)

6. Manufacturer’s approved maintenance system: RAPP has a maintenance system designed specifically for the RAPP program including an annual or semi-annual inspection and report. This report, once uploaded into the RAPP portal provides you with proof that a maintenance system is in place. 

7. Ability to sell the RAPP Maintenance System: As a RAPP approved manufacturer, we will allow you to sell the RAPP Maintenance System to your RAPP approved contractors. We will give you training materials and can do group sessions to train these contractors.

8. Potential protection against possible future litigation: Almost all manufacturers warranties have strong recommendations for an approved maintenance plan, yet they do not provide guidance or documentation on what that plan should look like.  By offering the RAPP Maintenance Plan, you can document the owner’s compliance or refused compliance on a provided and specific plan. Since you, the manufacturer could know everyone who signs in to gain roof access, you can also know if a maintenance plan is being followed. Annual reminders can be sent to roof owners that a plan is not in effect and refusal to do needed maintenance could result in damage that would not be covered by the warranty. This documented communication can be used to support non-payment of a future major roof problem that is not covered by the warranty.

9. Competitive knowledge: If used properly, the manufacturer and the RAPP approved contractor could know when a competitor is on the roof.